1. Introduction & Scope
Welcome to Vexstack (“Vexstack”, “we”, “us”, or “our”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy describes how we collect, use, process, and safeguard your personal information when you visit our website (https://vexstack.com), take our operational diagnostics/custom software assessments, schedule consultation calls, or interact with our staff augmentation services.
By using our website, submitting the contact form, scheduling a meeting, or signing up for our services, you consent to the data practices described in this policy. If you do not agree with the terms of this policy, please do not access or use our services.
2. Information We Collect
We collect several types of information from and about users of our services, including:
- Contact & Account Details: Name, work email address, phone number, and company name when you submit our contact forms or request consultation.
- Google Lead Forms: Information submitted through Google Ads lead forms, including your name, email, phone number, company name, and answers to qualifying questions.
- Operational Diagnostics: Data, workflow descriptions, tech stacks, and team requirements submitted through our operational assessment quizzes (“What's Costing You Money?”).
- Calendar Scheduling: Appointment dates, times, and timezone preferences booked through our scheduling portal.
- Usage & Technical Data: Your IP address, browser type, operating system, referrer URL, pages visited, clickstream data, and dates/times of access.
3. How We Use Information
We use the information we collect for various business and commercial purposes:
- To generate your operational leakage reports and customized system optimization blueprints.
- To arrange, verify, and conduct consultation calls and technical evaluations.
- To match your organization with the correct tier of nearshore React & Node.js developers.
- To respond to your inquiries, support requests, or billing queries.
- To operate, maintain, and optimize our website content, structure, and loading performance.
- To process marketing analytics and monitor the efficiency of our advertising campaigns (such as Google Ads).
4. Data Sharing & Disclosures
Vexstack does not sell, rent, or trade your personal data to third parties. We may disclose your information under the following limited circumstances:
- Service Providers: We share information with trusted third-party providers who host our platform, send transaction emails, schedule meetings, or handle database queries under strict confidentiality contracts.
- Google Lead Forms: If you submit information through a Google Ads lead form, Google may process that submission as the form provider before making it available to us.
- Legal Obligations: We may disclose information if required to do so by applicable law, regulation, subpoena, or to protect the safety and intellectual property rights of Vexstack and our users.
- Business Transfers: In the event of a merger, acquisition, or asset sale, user data may be transferred to the purchasing entity.
6. Data Security & Retention
We implement industry-standard administrative, physical, and electronic security measures to safeguard your personal data from unauthorized access, loss, alteration, or disclosure.
We retain your personal information only for as long as is necessary to fulfill the business purposes outlined in this policy, comply with our legal obligations, resolve corporate disputes, and enforce our service agreements.
7. Your Privacy Rights
Depending on your geographical location (such as California or the European Economic Area), you may possess specific statutory rights regarding your personal information, which include:
- The right to access, inspect, or receive copies of the personal data we hold about you.
- The right to request the correction or updating of any inaccurate or incomplete details.
- The right to request deletion of your personal data, subject to certain legal exceptions.
- The right to object to or restrict our processing of your information for marketing purposes.
To exercise any of these rights, please email us directly at the address provided below. We will respond to your request within 30 days.
8. Contact Information
Vexstack welcomes your comments or questions regarding this Privacy Policy. If you have concerns about our privacy practices, data compliance, or wish to opt out of communication, please contact us: